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Privacy Policy

Effective Date: July 1st, 2024

1. Introduction

Metro Edge Marketing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.metroedgemarketing.com, including any related services such as marketing solutions, AI tools, and communications.

2. Information We Collect

Personal Information
We may collect personally identifiable information, including:
  • Name
  • Email address
  • Phone number
  • Business name
  • Mailing address
  • Any information submitted through forms or inquiries
Automatically Collected Information
When you visit our website, we may collect:
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on site
Communication Data
If you contact us via forms, chat, SMS, or AI voice systems, we may store:
  • Conversation transcripts
  • Call recordings (where applicable)
  • Appointment or inquiry details

3. How We Use Your Information

We use the information we collect to:

  • Provide and deliver services
  • Respond to inquiries and customer support requests
  • Schedule appointments and consultations
  • Improve our website and services
  • Send updates, marketing communications, and offers (with consent)

Operate AI-powered tools such as chatbots and voice assistants

4. AI & Automation Disclosure

Metro Edge Marketing utilizes AI-powered systems, including:

  • Chatbots
  • Voice receptionists
  • Automated messaging

By interacting with these systems, you acknowledge that:

  • Responses may be generated automatically
  • Conversations may be recorded for quality and training purposes

5. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers (CRM, hosting, communication tools)
  • Business partners (only when necessary to fulfill services)
  • Legal authorities when required by law

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve marketing performance

You can disable cookies through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Opt out of marketing communications

To exercise your rights, contact us at:
📧 info@metroedgemarketing.com

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

Metro Edge Marketing
4700 West Prospect Road, Suite 113
Oakland Park, FL 33309
📧 info@metroedgemarketing.com
📞 (954) 999-0232

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